How old do I have to be to use the site?
We like people to be 18 as it involves using a credit or debit card to make donations. If you are under 18 and would like to use ploink! as a way of giving to your favourite charities then we suggest you ask your parents or guardians to set up an account in their name for you.
What if the charity I want to donate to is not registered with ploink!?
If a charity has not yet registered with ploink! you can let us know which one you'd like to be able to ploink! coins to and we will contact them.
Is there a fee?
We wish we could do all this without charging fees but we can’t! We ask for 10p when the coins from a piggy bank are given to a charity. This helps towards the cost of card processing that we incur. Once we’ve collected gift aid and added it to the donation we deduct 10% from that amount to help with our administration costs. Happily, the total that goes to the charity is still more than the original donation!
What if I haven’t got a credit or debit card?
Unfortunately you can only use ploink! if you have a debit or credit card. If we find lots of people want to use other payment methods then we will consider these options for the future.
Why can’t I use Paypal to make my donations?
We’d love to be able to offer you the option of using Paypal but unfortunately the fees quoted to us mean we would have to increase our charges, when what we really want to do is bring them down.
Can I give to charities that are not UK registered?
No, at least, not yet. But if ploink! proves popular we will look at the possibility of introducing it to other countries.
Can I customise my piggy banks?
We’ve always planned on this being available and we’re looking at introducing it as soon as possible.
How many charities can I support at once?
Because we know that people usually like more than one charity, we’ve made it possible to select up to 3 charities and there will always be a charity of the month as well, that you can consider giving to.
How do I nominate a charity of the month?
Each calendar month you are able to nominate one charity to be considered for Charity of the month. We look at all the nominated charities and then select three to be voted for the following month. The charity that receives the most votes will appear on everyone’s home page as Charity of the month..
How do I vote for charity of the month?
Every time you give the coins from a piggy bank to a charity you’ll be able to vote.
Can I link to Ploink from my website or Facebook Page?
Yes please. Why not use our lovely Ploink! button - simply copy from here upload to your site and link to www.ploink.co.uk
